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Vacating Guide

Ensuring a Hassle Free Vacate

As you would expect to enter a new property with a high cleaning standard, we too expect the property to be left with that same high standard, obviously taking into consideration the Entry Condition Report.

More often than not, tenants are required to return to the property after vacating to attend to outstanding cleaning items. This inconvenience wastes valuable time for both Ray White Buderim and the tenant, and unnecessarily delays them receiving their bond refund.

We strongly suggest employing professional cleaners who can complete the work, that would normally take days, in just hours. So those extra days spent on rent to clean could go towards a cleaner; saving tenants both time and energy that could be put towards getting settled at their new home!

Please take a look at the following guide which will ensure you a stress free move, and a full bond refund.

All keys are to be returned to our office by 5pm. Rent will be charged until all keys are returned.

Rent Payments
Please ensure all rent is paid as bond money is not to be utilised as rent. It is your responsibility to cancel direct debits, call 1300 301 090 to cancel DEFT payments. You can also still receive Notice to Remedy Breach’s if you cease payments early.

Carpet Cleaning 
Carpets are to be cleaned by a registered company prior to handing the keys into our office. We require the company’s receipt as proof of the work performed.

Flea Fumigation 
If you have had a pet at the premises you are required to have the premises fumigated for fleas inside and outside. We require a professional company’s receipt as proof of the work performed.

Forwarding Address
It is a requirement under the Residential Tenancies Act to supply us with the forwarding address and phone number when vacating.

Cleaning Checklist
Our Bond Cleaning Checklist outlines items you will need to attend to, prior to vacating the property. Non-attendance to the items may affect your bond refund. Please complete this checklist and hand in with the keys.

Reference Details
We will be holding on to all your particulars from renting through us in the event an agent/ lessor requires a reference in the future that has been authorised by you.

Bond Refund 
After the keys are handed in we will carry out a final inspection of the property within 3 business days, we will contact you if there are any problems. The bond will be refunded within 14 days after vacating.