Only emergency repairs will be accepted informally but must be confirmed in writing as soon as possible. An emergency repair is only necessary if there is a fault/damage that is likely to cause injury, undue inconvenience or which makes the premises unsafe or insecure. Some examples are listed below:
Other examples are contained in your Lease Agreement. If such repairs are necessary, you must immediately contact our office using the electronic maintenance request form found below or by phoning the office on 07 5445 6088.
In the event the matter occurs after hours and is an emergency, please contact one of our contractors listed below.
|Electrical repairs||Jim White Electrical||07 5479 6122|
|Plumbing repairs||Taps R’ Us||1300 782 070|
|General repairs||Coast Property Works||0402 867 163|
How To… Handle Damages During a Storm
Tropical storms are a way of life when living in Queensland, so it is vital to be prepared for the worst situation. The following guidelines are the best points of contact for any emergency you may face in a storm. We cannot stress enough that Contents Insurance is the sole responsibility of the tenant and without it you will be unable to recover any damaged personal belongings in the event of a storm.
Who to contact…
Fallen trees, sandbagging, temporary shelter & tarps
13 74 68
Dangerous powerlines & loss of power
13 19 62
13 74 68
Minor water damage
Taps ‘R’ Us
1300 782 070
Road conditions & safety
www.racq.com.au or 13 19 40
Bureau of Meterology
www.bom.gov.au or 07 3239 8700