Tim & Bev Hobson
What a year 2017 has been in terms of the management of our Buderim property!
Unfortunately our home has experienced various challenges during this year; all of which required property management beyond what would be regarded as normal.
We want to take this opportunity Tanaya to thank-you for going that extra distance to resolve those issues in a timely manner. Your dedication, personal touch and effective management has made what were stressful times more bearable. Tanaya, you made us feel confident that everything was under control and the best way forward was being achieved.
In the end everything worked out for the better; however this could not have been done without your positive attitude, coordination and communication.
Thank you for looking after our home; it does allow us to relax knowing that it is in good hands.
I have rented my unit through Ray White Buderim for the past two and a half years and have had the pleasure of working with Tanaya Eriksson as my Property Manager for the entire time. Tanaya is extremely approachable and deals with any maintenance, or other requests I have in a professional and timely manner. Tanaya always gives me ample notice when any inspections are due to be carried out or a tradesman is coming to the unit, which is greatly appreciated. In other rentals I have had in the past, I never seem to have the one Property Manager to deal with, it’s usually whoever picks up the phone or draws the short straw, which can be frustrating at times. But in this rental, Tanaya has always been my go to person – she’s a true Property Manager. If I ever have to move I’d want to take Tanaya with me as my Property Manager!
I have dealt with Tanaya Eriksson for the past 3 years as our Property Manager whilst we have been renting through Ray White Buderim.
Tanaya is extremely proficient within her role always responding in a timely and professional manner. Tanaya has excellent interpersonal skills, demonstrating a very friendly demeanor whilst remaining professional and effective.
Tanaya has excellent communication skills and is always punctual with any appointments. ny problems raised concerning the property is dealt with quickly and efficiently.
It has been a pleasure to deal with Tanaya over the past 3 years. Long may it continue!
Billy Seller did a great job with our recent vacancy. Having the property leased within 7 days with minimal fuss! At the time of vacancy we were experiencing personal difficulties and Billy assisted by making the letting process very straight forward for us.
I contacted Tanaya Eriksson of Ray White Buderim to manage my property in Corella St, Forest Glen, I advised the team I needed the property rented quickly as I was due to go overseas. They were prompt in organizing inspections to show prospective tenants through, by the second inspection they had 4 applications and within a week and a half we had a good tenant secured in place. As I have never been a tenant before I was unsure about the process, Tanaya was helpful in guiding me to ensure I was covering all aspects needed for tenants to be ready to move in. I would not hesitate to recommend Tanaya and the team to any prospective landlord, my experience has been only positive.
I. & M. Shepherson
I have found Tanaya Eriksson and the Ray White team great to deal with.
As I live interstate, it is important to be able to rely on an agent to look after my investment.
I have been dealing with Tanaya since I purchased my property 3 years ago and have found her very responsive to anything that is required.
It only takes a phone call or e-mail and whatever needs to be done, is done in a very timely manner.
I would not hesitate to recommend Tanaya and the team to any prospective landlord.
I have been involved with residential investment properties in the ACT, NSW and Queensland for over 35 years and as a result have had numerous dealings with a host of Property Managers over this time.
Although I am yet to meet Billy in person I have had many email and telephone communications with him over the past few years in relation to the management of our Buderim rental property. In every instance he has acted in a highly professional manner and demonstrated great awareness of the separate fiduciary obligations required in his role.
It is not easy managing property on a day to day basis and sometimes having to deal with the occasional conflicting expectations of both lessors and lessees. It often requires high levels of diplomacy, with measures of empathy and firmness thrown in. Billy has shown us that he has all the necessary attributes to look after our long term interests in respect to this.
I would have no hesitation in recommending him to other lessors in need of a professional Property Manager backed by an excellent team.
Billy Seller has all the skills needed in a Property Manager – he is well organised, has good communication skills, responds promptly to phone calls and emails, deals with issues as soon as they arise, and offers good advice.
Thank you to Billy Seller and the team for doing a great job with managing my property.
Stephen Milburn & Sharon Palmer
I would like to thank the Property Management team, especially Billy Seller for the smooth transition and quick letting of our unit at Mungar St in Maroochydore. Our unit was previously let through a on-site provider and due to our displeasure in our previous management team we decided to change from a holiday rental to a permanent rental and put it in the hands of Billy who also manages another property on our behalf. Billy was always at hand to answer any questions we had and in a week and a half secured a reputable tenant for our property at a great rate. I would highly recommend Billy and the team at Ray White Buderim to anyone looking at putting their property in the expert hands of a professional and friendly team.
Thank you and kind regards.
Thanks Kristy. You really are a great property manager you know. I am really glad we changed to you.
Thank you – you make it easy.
Simon & Joh
Tanaya has been the most friendly and efficient Property Manager we have dealt with in a long time. Nothing was ever too much trouble and the re-letting of our property was done to perfection. She is an approachable, well organised and business like employee and is a credit to the Ray White team.
We were always kept well informed in the whole process and we believe she does over and above what a Property Manager is required to do. We have complete faith in her managing our property and I’m sure other landlords would agree.
Thanks again Tanaya for doing a wonderful job in the managing and re-letting of our property.
Kristy from Ray White Buderim has given us faith back into management and lettings companies. When you purchase an investment property, however big or small that property is, you need a professional to give you the right advice and help you through the procedure. We had 3 other companies out to give us advice and were very disappointed on how they viewed the property – one of them didn’t even bother to look round, just gave us a price and went on to tell us how good their company was – all three said how quiet the rental market was due to the time of year.
Then Kristy arrived like a breath of fresh air –“never a quiet time of year”,“if you are quiet you are not doing your job”, and she certainly proved that by the amount of prospective tenants shown round in the first week of viewings. Kristy was the only agent who pointed out what might put prospective tenants off – we followed her advice and it certainly worked, a suitable tenant was found in the first week.
During the first 6 months she has always replied to our queries straight away, her knowledge and understanding of the rental market is 100% and I would recommend her all the time.
A BIG thank you to Kristy and all the staff at Ray White Buderim.
Being an owner of numerous properties in Qld and Vic, I was surprisingly impressed with the team at Ray White Buderim from Shane Howell on the sales side to Kristy Southam on the rental side.
Kristy in particular has kept me regularly updated on the status of finding tenants and has also been very astute in sorting contractors re: repairs, etc in a timely manner.
This excellent service would allow me to recommend Ray White Buderim without reservation. A very professional and well run team.
I decided to become a property investor and build a rental on the Sunshine coast. One of my biggest concerns was finding someone to manage my investment. Luckily for me I found Kylie Aquino. Kylie has removed any of worry I had about property management. She constantly delivers a high level of service and is always happy to deal with my enquires and offer helpful advice. My experience with Kylie gave me the confidence to build two more properties, all managed by Kylie and I couldn’t be happier.
I have recommended Kylie to friends and they have enjoyed the same positive experience as myself.
Keith & Sherry
Dear Kylie Aquino,
Again thank you for your communication which has kept us up to date every inch of the way. You have handled everything promptly and very professionally in the rental of our property. As new ‘absentee landlords’ we feel safe in your capable hands.
Again, thanks for the manner in which you are handling our house: we feel confident that it will be well taken care of.
I have always found Kylie Aquino willing to assist me with my investment property rental. It is very reassuring to have someone like Kylie to handle things for me, as I don’t live locally. I can always rely on her to “get things done”. She is professional and knowledgeable and at the same time genuinely caring and kind, which is a rare find in the real estate industry. Thank you Kylie.
Dear Kristy & Tanaya,
Thanks so much for your really excellent Property Management. We are really enjoying living here and it’s partly because you do your jobs so well, so thank you!
I’d like to thank Ray White Buderim for their exceptional service. I am most impressed with the efficiency and communication of all the staff.
Belen Parkes has managed the rental of my property in Buderim for the past 12 months. Throughout this time, she has been very thorough and efficient, and is keen to assist at all times.
Belen has that rare ability to combine great support for her clients, whilst maintaining a very positive relationships with tenants.
Nothing is too much trouble for Belen and her team at Ray White Buderim, and I am very happy to give her my highest recommendation.
Lindsay and I have been very happy with the service from you and your team and would be only too pleased to recommend Ray White to anyone.
Charlie & Catherine Edmunds
We would like to take the opportunity to thank you very much for the excellent service over the past years. You have shown real interest and concern for our property, as testify the regular and accurate property inspection reports.
We are delighted with the level of service you have provided in managing the choice, then the relationship with the tenants. We have also valued very much the suggestions for maintenance and the way you have supervised the work to be done.
We would definitely get back in touch with you if the opportunity arises, and would highly recommend you as Real Estate managers to friends and acquaintances.
Wishing you and your team all the best for your future business ventures.
I am just writing to you to praise one of your staff for assisting me on Friday.
I rang the office having been locked out of the unit due to the wind blowing the front door shut. Brodie was so kind. He immediately drove down and opened the door for me. He also checked my existing key. I feel he needs recognition for the wonderful way in which he dealt with the situation. Please thank Brodie for me. I greatly appreciated both his assistance and manner.
I would like to thank you and your Property Management team for looking after my property in Alexandra Headland.
Well there is not much to say, only that you are the best on the coast and I was very appreciative for all your efforts and dealing with the tenant!
Look forward to further management or sales in the future with you.
Just a quick email to thank you for your communications and for keeping everything ticking along nicely. Dave and I are really grateful that we never have to worry about “our other house” and feel secure that it’s in good hands.
Now that we have sold our investment property, I just wanted to thank you and Ray White Buderim for all your assistance during the time you were our property agent.
It has been a pleasure dealing with you over the last few years, your professional approach greatly assisted the smooth operation of our rental property. You always communicated with me any issues or problems and provided excellent and prompt feedback and action to any of my requests, questions or enquires.
Tanya and I felt comfortable knowing that you were looking after our interests and that the property was being managed in a responsible and professional manner.
I would have no hesitation in using you as our agent again and would confidently recommend your services to others. Thanks again and all the best.
Greg & Tracey Daye
Just a quick note to say how impressed we have been with the prompt and professional service of yourself and that of the Ray White Buderim team in general.
As a Mum and Dad investor from Melbourne, we did have second thoughts before buying this property, as being so far away, we were worried that we wouldn’t be able to find a Property Manager that we could trust to look after our brand new townhouse. However, having working with Ray White in Melbourne before, they put us in touch with the Buderim office and it has been smooth sailing ever since!
We have also had some dramas with the settlement date continuing to move but all along, Ray White Buderim have been there to assist us in a friendly and timely manner.
Ray White Buderim have also been able to find us a qualified tenant in a short period of time, and as such, we have no problems recommending Ray White Buderim to anyone thinking of Property Management in the Buderim and surrounding areas.
Chris & Jen Wallwork
Chris and I would like to thank you and your team for looking after our house in Buderim. We have come back to an immaculately presented and well looked after house.
We greatly appreciate what you guys have done for us over the last few years.